Two-factor authentication provides an extra layer of security. When you enable this feature, you will be asked to choose either to receive confirmation code Instagram via text message (SMS) or use a third-party authentication app.
If you choose the former, Instagram will send you a text message with a special 6-digit security code whenever there is suspicious activity on your account. But what if you don’t receive an Instagram verification code?
Confirmation Code Instagram
We are here to help. Below, we explain how to use SMS for two-factor authentication and things to do when you are not getting confirmation code from Instagram.
1 How to use SMS for two-factor authentication
If you want to receive an Instagram verification code, you need to turn on SMS confirmation codes for your mobile phone first.
Here’s how to activate the feature.
- Open the Instagram.
- Tap your profile picture.
- Tap the three horizontal lines icon in the top right then “Settings”.
- Tap “Security.”
- Tap “Two-Factor Authentication”.
- Tap “Get Started”.
- Tap the toggle located beside “Text Message”. If you haven’t entered a phone number yet, you will be asked to. Simply enter the number you have access to then tap “Next”.
- Tap “Done”.
That’s how to turn on SMS confirmation code Instagram. Keep in mind that you have to have a confirmed phone number for your account to use text messages two-factor authentication.
When you enter a phone number to turn on the feature, that number becomes your account’s confirmed number.
2 Things to do when you are not getting confirmation code from Instagram
There are a number of reasons why you are not receiving confirmation code from Instagram. For example, connectivity issues, delivery issues, and incorrect phone number, just to name a few.
- Connectivity issue
If your device has connectivity issues, it might prevent you from receiving the confirmation code. Restarting your device might help fix the issues.
- Delivery issue
Another reason why you are not receiving confirmation code from Instagram is due to delivery issues. Sometimes all you need to do is to wait for this issue to resolve.
- Incorrect phone number
Entering an incorrect phone number might be the reason why you don’t receive confirmation code Instagram. The question is, can you change the confirmed number after turning on two-factor authentication with the said number?
Yes, you can. And here’s how to do it.
- Open the Instagram.
- Tap your profile picture.
- Tap the three horizontal lines icon in the top right then “Settings”.
- Tap “Security.”
- Tap “Two-Factor Authentication”.
- Tap the toggle located beside “Text Message”.
- Tap “Turn Off”. This will remove two-factor authentication from the previous confirmed number.
- Tap the toggle again to turn it on again.
- Tap “Change Phone Number”.
- Enter a new phone number that you have access to. Make sure the number is correct this time.
- Tap “Next”.
- Enter the six-digit confirmation code that Instagram has sent you.
- Tap “Next” then “Done”.
3 Getting a list of recovery codes
If, for some reason, your confirmation code cannot be sent, you can still complete the two-factor authentication process with a recovery code. For that, you will need to get a list of recovery codes.
Here’s how to get a list of recovery codes.
- Open the Instagram app.
- Tap the three horizontal lines in the top right, then “Settings”.
- Tap “Security”.
- Tap “Two-Factor Authentication”.
- Tap “Additional Methods”.
- Tap “Backup Codes”.
You will then have a list of confirmation code Instagram that you can use to complete the two-factor authentication process.
4 Cancelling current recovery codes and get new ones
You can also cancel your current codes and get a list of new ones.
Here’s how.
- Open the Instagram app.
- Tap the three horizontal lines in the top right, then “Settings”.
- Tap “Security”.
- Tap “Two-Factor Authentication”.
- Tap “Additional Methods”.
- Tap “Backup Codes”.
- Tap “Get New Codes”.