Having a virtual phone number is important for businesses. It allows businesses to communicate with their customers easier, cheaper, and with fewer limitations than a regular phone number. One of the global virtual number providers is Sonetel. And here, we will give you tutorial Sonetel virtual number.

In this article, we will tell you about the company briefly, its pricing, the pros, and cons of its services and some tutorials. It should help you to get to know a bit about Sonetel, its service, and other related things. Let’s start with getting to know about Sonetel first.


Tutorial Sonetel Virtual Number

A. What Is Sonetel Virtual Number?

It is a Swedish global telephone service provider. Although Sonetel is registered as a Swedish company, it has most of its team in India with data centers in the Netherlands and the U.S. The company prides itself as an ‘Enabler’ who helps businesses around the world to sell more by providing them with affordable and reliable services.

As a virtual number provider, the company offers various virtual number services to businesses that enable them to communicate with their customers in an easier, cheaper, and effective manner. Sonotel offers two Plans: Standard Plan and Premium Plan. Each with their own prices and features.

If you want to get a Sonetel phone number, you can choose either the Standard Plan or Premium Plan. Below is the Plans pricing with monthly renewal and the U.S. as the base country.

Standard Plan

  • Setup fee: free of charge
  • Monthly fee: USD 3.99
  • Call forwarding cost: USD 0.147/minute

Premium Plan

  • Setup fee: free of charge
  • Premium fee: USD 13.95
  • Monthly fee: USD 3.99
  • Call forwarding cost: free of charge

Do keep in mind that Sonetel charges users differently based on the country that they choose. So if you choose another country other than the U.S., the pricing might be different from the above. Fortunately, there is a ‘Try Free’ option available. Use it to help you decide whether or not to purchase Sonetel virtual number.

B. Pros and Cons

1. Pros

One of the pros that Sonetel service has is the number of features available. Most of the prominent features are global call forwarding, custom caller ID, voice response, free call recording, conference calling (free, up to 4 participants), and conference call rooms (for up to 100 participants, among others. All of these help businesses to communicate with their customers easier.

Another is the pricing of the Plans. For all of the services Sonetel offers, the pricing is affordable. This alone is good enough. While the pricing is affordable, Sonetel doesn’t compromise with the quality of the services.

Last but not least, the service is reliable. This is very important for the businesses as Sonetel acts as a ‘hub’ between businesses and their customers. If the service is unreliable, it might have disastrous consequences for the businesses. In example for receive sms online USA.

2. Cons

As good as it is, customers do have their complaints. After all, there is no such thing as a perfect company. For example, customers are complaining about how Sonetel delivers its services, some of which are bad.

Some other customers complain about the call quality that Sonetel provides. According to some customers, the call quality can be improved. There are also customers who complain about the billing process, which according to them is confusing.

B. Tutorial Sonetel Virtual Number

Alright, now it is time for tutorial Sonetel. We have 4 tutorials below: how to buy, configure, and delete numbers and how to get free virtual numbers.

1. How to Buy

Let’s start the tutorial Sonetel with buying. This is how you buy Sonetel virtual number:

  1. Go to and sign in
  2. Click your photo, then ‘Manage company’
  3. Select Telephony
  4. Click ‘Phone numbers’
  5. A phone numbers page should appear. Click the ‘+’ sign on the right and fill in specifications you need in the filter
  6. If you want to purchase multiple numbers, use the Cart feature

Note: Sonetel virtual number should not be used for identity verification due to fair usage restriction. As such, you should not use it to receive SMS verification online Singapore or receive sms online India, for example.

2. How to Configure

After you buy a number, you might want to configure them. Below is how you configure Sonetel phone number:

  1. Go to and sign in
  2. Click your photo, then ‘Manage company’
  3. Select Telephony
  4. Click ‘Phone numbers’
  5. Click the number you want to configure. You should see various options like call forwarding, send calls to, and recording options after clicking the number
  6. Configure the number as needed

3. How to Delete

The next tutorial Sonetel is to delete numbers. Want to delete your Sonetel toll free number? Just do these:

  1. Go to and sign in
  2. Click your photo, then ‘Manage company’
  3. Select Telephony
  4. Click ‘Phone numbers’
  5. Click the number you want to delete
  6. Select ‘Number details’ on the right
  7. Click ‘Change’ and select ‘Do not renew’ and click ‘Done’

C. How to Get Free Virtual Numbers

If you want Sonetel free number, do the following steps:

  1. Go to and sign in
  2. Click your photo, then ‘Manage company’
  3. Select Telephony and choose a number
  4. Add the number to your account
  5. And finally, the last step in our tutorial Sonetel is to add the free chat function on your website